Microsoft Customer Relationship Management (CRM)

CRM Development and Deployment

A custom Customer Relationship Management (CRM) system is an invaluable tool for businesses looking to improve data management, customer interactions, and overall efficiency. At Winning Solutions, Inc. (WSI), we have been developing and deploying custom CRM solutions since the first version of Microsoft CRM launched in 2003. Our experience enables us to deliver tailored CRM systems that fit your business needs without the complexity and recurring fees of subscription-based services like Microsoft Dynamics 365 or Salesforce.

What makes a custom CRM system the right choice for your business? Here are the key benefits:

• Tailored to Business Needs: Unlike generic CRM systems, a custom CRM is built to align with your specific workflow, processes, and data requirements. This results in a streamlined and efficient system that meets your unique business demands.
• Enhanced Data Management: Store, manage, and analyze customer data effectively with a custom CRM. Identify patterns, uncover trends, and make data-driven decisions to improve customer service and operational efficiency.
• Improved Customer Experience: By delivering timely and personalized interactions, a custom CRM helps businesses enhance customer satisfaction and increase retention rates.
• Integration with Other Systems: Seamlessly integrate your CRM with other critical business tools, such as marketing automation, sales platforms, and accounting software, to improve communication and streamline operations across departments.
• Increased Efficiency and Productivity: Automate repetitive tasks and optimize processes, freeing up your team to focus on more strategic priorities. This leads to higher productivity and better overall performance.

WSI offers a simple, scalable, and customizable CRM solution that provides a cost-effective alternative to expensive subscription-based platforms like Microsoft Dynamics 365 and Salesforce. Our solution includes the source code, so you fully own your CRM system from the moment you purchase it. This flexibility ensures that your organization—or any developer of your choice—can customize it as needed to fit your growing business needs. Unlike subscription models, there are no recurring fees. You pay a one-time price for the base system and any additional customizations you request, and it's all yours to manage and enhance.

Here's why businesses choose WSI's CRM solution:

• Ownership and Control: You own the CRM system and any customizations outright, eliminating the need for recurring licensing fees and giving you complete control.
• No Forced Upgrades: WSI will never change the system's interface or functionality unless you request it. Say goodbye to unwanted changes and costly forced upgrades.
• Scalability: Start with a basic level of functionality and expand your system with nearly any additional capability you can envision, reducing complexity and training requirements for your team.
• Flexible Hosting: Run your CRM on your network, at your data hosting provider, or in the cloud. If you prefer a hands-off approach, WSI can manage your CRM cloud environment for an additional fee.
• Cost Savings: Our one-time pricing model eliminates the financial burden of monthly subscription fees, saving your business money in the long term.

Unlike the "one-size-fits-all" approach of Microsoft Dynamics 365 and Salesforce, WSI's CRM system is designed to fit your unique needs and grow with your business. Whether you're looking for a CRM tailored to your industry or a fully customized solution built from the ground up, WSI delivers the tools you need to succeed. Contact Us today to learn more about our custom CRM solutions and how we can help you transform your business with an affordable, scalable, and fully owned CRM system.